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Frequently Asked Questions
Helpful information for every step of your project.
Find answers to the most common questions about our kitchen design, ordering process, timelines, and installation. This section is designed to give you clarity and confidence at every stage of your project.
What are your prices like?
Our prices vary depending on the project’s complexity and materials used. We offer customized solutions to fit different budgets. Contact us for a detailed quote.
Are your products termite resistant?
We offer both termite-resistant and non-resistant products. Our termite-resistant options provide added durability and longevity.
What is your delivery time frame?
Our standard delivery time frame is 8-12 weeks. This allows us to ensure the highest quality and precision in our custom designs.
What materials do you use?
We primarily use Double Sided Melamine Plywood, MDF, PVC, and Solid Wood, ensuring durability and quality in our products.
Is there a fee for onsite visits?
No, we offer complimentary onsite visits to better understand your space and requirements.
Can I provide my own materials?
To maintain our quality standards, we use our own raw materials and do not accept externally provided materials.
How long does installation take?
Installation typically takes 3-5 days, depending on site conditions and the project’s complexity.
Do you sell countertops separately?
We do not sell countertops separately. They are available only when purchased with our kitchens. We currently offer Tiled and Laminate countertops and can refer you to reliable suppliers for other types.
What warranty do you offer on your products?
We provide a 2, 5 or 7 year warranty depending on the product purchased. This ensures peace of mind and reliability of our products. Contact us should you require further information.
Do you offer design consultations?
Yes, we offer design consultations to help bring your vision to life, ensuring that each project is tailored to your preferences and needs.
Can you accommodate special design requests?
Absolutely, we specialize in custom solutions and are happy to discuss and accommodate special design requests.
How does the design process work?
Our process begins with a consultation, followed by an estimate, design drafts and adjustments, ensuring your complete satisfaction before moving to production. See our guide to our process document for further information or feel free to reach out to us.
